Newark, Delaware Housing Authority Position Of: Housing Manager Employment Opportunity

SALARY:                                                  Open

POSITION TITLE:                               Housing Manager – Knowledge of the Housing Choice Voucher Program (Section 8) and/or Public Housing is Extremely Helpful

LOCATION:                                         Newark Housing Authority

313 E. Main Street

Newark, DE 19711

DATE:                                                    April 2, 2020

CLOSING DATE:                                 May 2, 2020

 

To be considered, please email a Letter of Interest, a current copy of your resume, three professional reference(s) from recent employer(s) and requested salary to mjordan@newarkhousingauthority.net . Please include in the subject line of the email: Housing Manager Vacancy

 

SUMMARY OF POSITION

The Housing Manager is responsible for administering Newark Housing Authority’s Housing Choice Voucher and Public Housing Programs.  The Housing Manager provides assistance and information to applicants, eligible participants/tenants and landlords who participate in the NHA’s housing programs; serves as a liaison for housing program applicants and participants/tenants; does related work as required.

Currently there are 150 participants /tenants in both the Low Income Public Housing Program and the Housing Choice Voucher Program (Section 8).

 

MAJOR RESPONSIBILITIES

  • Reviews, interprets, and follows Federal Regulations regarding housing assistance programs;
  • Determines applicant eligibility;
  • Schedules and conducts annual re-certification interviews, interim interviews and enrollment interviews for program participants/tenants. Interviews maybe performed at home for the elderly and/or participants/tenants with disabilities;
  • Conducts detailed briefings for all new move-ins (for both programs);
  • Reviews cases involving lease violations, terminations and transfers;
  • Verifies income, assets, family status and other relative information to determine continued eligibility in accordance with Federal regulations and agency polices;
  • Computes tenant rent payments, post rents, and late fees;
  • Maintains complex files, both computerized and manually:
  • Maintains SEMAP and PHAS indicators and required backup;
  • Submits and maintains monthly PIC submissions with required backup;
  • Maintains monthly VMS submissions with required backup;
  • Print and resolve program discrepancy monthly reports;
  • Prepares documents including, but not limited to, leases and contracts for certified and re-certified housing applicants/participants/tenants and landlords;
  • Maintains waiting lists;
  • Generate and maintain work orders;
  • Types general correspondence;
  • Determines need for interim rent changes, or any related reported change and completing all established and required processing procedures;
  • Assists in researching, developing, maintaining and revising department forms, policies, procedures and control systems as needed;
  • Monitors and informs landlords of annual re-certifications;
  • Communicates with participants/tenants and general public through personal contact, telephone, email or in writing;
  • Prepares statistical and narrative reports to illustrate short and long term goals, accomplishments and problems;
  • Refers applicants/participants/tenants to social service agencies when necessary;
  • Assist with other departmental functions for the Housing Choice Voucher and Public Housing Programs;
  • Attend court appearances;
  • Performs other related work as required for the overall operation of the authority as assigned by the Executive Director

 

SUPERVISION

Supervision Received:                    Reports directly to the Executive Director

Supervision Given:                          None

 

REQUIREMENTS

Educational and Training

Associate Degree in Business Management, Human Resources or other related field; three year’s work related experience or equivalent combination of education, experience and training which provides the required knowledge, skills and abilities as determined by the Personnel Department.

Knowledge, Skills and Abilities

Demonstrates:

  • Knowledge of interviewing techniques
  • Knowledge of Housing Choice Voucher (Section 8) and Public Housing Program Regulations
  • Skill in typing and utilizing word processing systems
  • Ability to exercise independent judgement
  • Ability to give group presentations
  • Ability to communicate effectively: verbally and in writing
  • Ability to maintain sensitive and accurate files;
  • Ability to deal courteously with individuals from all socio-economic backgrounds
  • Organizational skills

Additional Requirements

Valid Class D driver’s license, background check,

Physical-Ability to tolerate prolonged sitting at the computer or typewriter, bending, stretching, lifting items of at least 25 pounds

 

REQUIRED INFORMATION TO BE SUBMITTED WITH APPLICATION

  • Letter of Interest
  • Current resume
  • Three Professional Reference(s) from most recent employer(s)
  • Requested salary